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Summertime, And the Livin’ is Easy (Or Is It?)
August 05, 2013
Remember summer when you were a kid? For me, summer promised a clean canvas that I filled with long, luxurious days reading books from the bookmobile, long hours at the pool, Girl Scout camp and wonderful visits to Grandma's house. Summer seemed endless and by the time it was over, I was actually …
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Meet a Board Member
July 24, 2013
IHAF Board member, Kim McNeil, knows a thing or two about workflow. As VP of Operations and Vendor Management for FCA, the in-house agency at Fidelity Investments, Kim is responsible for all staffing, infrastructure and process management initiatives. IHAF caught up with Kim recently to get her …
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Data Deep Dive
July 24, 2013
Earlier this year, IHAF published its In-House Agency Report Card—a study capturing performance feedback from over 200 clients actively engaged with in-house agencies, with comparative data from some of the leading external agencies in the country. The results showed that clients rate internal …
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Meet a Member
July 22, 2013
Meet IHAF member, Dan Buckhout—a marketing, creative, and publishing operations expert who specializes in assessing and implementing agency management systems, optimizing workflow, and process improvement. Dan successfully led the charge to replace the legacy project management and charge-back …
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Workflow Systems Done Right
July 17, 2013
The in-house agency community has been calling for it and IHAF is delivering—aninstructional webinar on August 8 that’s focused entirely on workflow systems implementation. In this how-to session, we’ll talk about the importance of assessing your operation first—defining where you are and where you …
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Who’s Directing Traffic In House?
July 15, 2013
Skillful project trafficking can increase team efficiency by optimizing resources, facilitating information sharing, and maintaining budgets while reducing costly rework. What’s curious is that while “traffic” is seen as an essential function, few in-house agencies have resources devoted to it. …
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Workflow Systems: The Ultimate Horserace
July 08, 2013
Which workflow system is best? It’s a question we hear over and over, which is precisely why IHAF chose Workflow Systems as our topic to explore this month.
At the recently wrapped IHAF Huddlediscussion group series, held in four locations across the U.S., participants concluded that there is no …
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